Here are the details: Coggles Meridian House, Gadbrook Park, Rudheath Northwich, Cheshire CW9 7RA UK Telephone Number: +44 16 1813 1497 Email Address: [email protected] For instance: We will not refund postage costs to return items which are unwanted or no longer required. @ Coggles, and get an additional item on your next purchases. If the item being exchanged is lower in price than the original item, we will refund the difference onto the original payment method. We will notify you via email once we have processed your return. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we want to hear about this. Coggles Returns. longer available, we will process a refund back to the original account you ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Coggles Customer Service. We hope you are happy with your recent purchase. Mon. All successful returns will be credited to the original payment method. There s also link to their FAQ s page where you can find answers to some of the most common queries that shoppers have. Take care, and have a lovely day. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Hello, Thank you for leaving this great review. The clear way to share complex information. be presented after following the above where you will need to provide more 14 Day Money-Back Guarantee; Safe & Secure Checkout I hereby give notice that I cancel my contract of sale of the following goods: Signature of customer (only if sent by paper): Please double check the email you have entered! Unless an item is faulty, returns should be made within 28 days of receiving your order. When we receive it back here in the UK, we will refund you. Don’t buy from Coggles. WHAT SHOULD I DO IF I RECEIVE AN INCORRECT ITEM? Victoria Bage started Coggles in 1974. Coggles is a UK based discount retailer that offers free international shipping to almost every country worldwide. Pricing 10. After that, you can clearly see the final price of your order. Please return the items in their original packaging, Coggles ranks 136th among Designer Clothes sites. UK returns are now free - Please register and send your return as advised above. 13/09/2019, still no refund, but then a message from the seller stating the refund (approved 04/09/2019) had now been cancelled. Please be aware that you must contact Coggles and request a return within 14 days of receiving your order. They said once it was with the courier they could request the courier to return the parcel. Reply from Coggles. However, if it is not suitable you can return or exchange your unworn/unused items in a saleable condition with its receipt within 28 days. Unwanted items from Coggles can be returned by following these simple steps… Contact the customer service team regarding your return within 14 days of receiving your order via telephone, or through logging into your Coggles account Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. They offer free shipping in the UK on orders over 50 British Pounds. For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06. Coggles Customer Service(CCS) response was, and I'm not kidding: You, the Customer, need to get a quote for International shipping - Australia to UK. Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist. Gifts, electrical and cosmetic goods must be returned unopened in their original packaging. You don't need t worry if you don't like your order as much as you had hoped. The story goes that she caught her husband having an affair with his secretary. Exchanges can be completed instantly at the store. 78.26 %. A month later and still no refund. issues contact us by logging into your account here. Back then I spoke with the customer service who was very rude and made me feel so so stupid! you return your items to us. It starts with one or more central topics then repeatedly branches out, breaking down information into a hierarchy of its components.The items in the mindmap can be positioned spatially and formatted for size and colour to help with memory and recall. Please accept our apologies if you have received a damaged item. WILL YOU REFUND MY POSTAGE COSTS TO RETURN AN ITEM? Not to mention you have to pay yourself to return the unwanted item! Coggles is a fashion company that sells products for men and women in the UK. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. © 2004-2021 ComplaintsBoard.com. Once you have processed your return online, you have a further 14 days to return your item(s) to us. Coggles’s returns policy. It can take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show the refund on your account. information on your order and customer service will then get in touch to help resolve. United Kingdom - CW97RA. • Contact one of our friendly customer service team through the help centre or live chat for any queries or questions regarding advice & orders • Explore the Coggles LIFE blog for the latest fashions news, beauty & lifestyle content • Enjoy easy checkout with over 6 payment options including Apple Pay, PayPal, Clearpay & more Click the payment page when you are ready to pay for your order. Create unlimited mind maps and … On the Coggles website the ‘Live Chat box’ on a product page is only visible if a customer services person is actually available to ‘Chat now’. If not then the whole ‘Live Chat box’ is hidden automatically. CogglesReviews, complaints and customer experiences (1) Coggles. Coggles is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. Our aim is to resolve the matter for you and ask that you please contact our customer service representatives via your account or by post at Coggles Customer Service Department, 1-2 The Stables, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. Customer Service - Good. Please accept our apologies if you have received an incorrect item. Coggles ships to Worldwide. refund. Due to September 5, 2019 5:40:08 AM PDT. A member of our team will review the details and offer the best resolution to resolve your query. Our aim is to provide the best solution for you as quickly as possible. Our customer service team are standing by to help you, seven days a week. About Coggles UK. *If you are returning faulty goods please contact our customer service team via your account section or livechat. used to purchase the item. There are currently no items in your basket. Ordered some items from www.coggles.com and when my order finally arrived one item was missing. You can contact us through your account by clicking here or call us on 0161 813 1497 Please attach any pictures you have of the damage to the message. Value 3. Opening Hours . Meridian House. Northwich, England, Cheshire. Near the item list that you just add to your cart, you can enter you coupon codes to get your reduced price. Coggles started out as a single shop in the mid-1970s, and is now a thriving online store with fans all over the world. 2021 Coggles Discount Code New Customer and Promo codes | Start Saving Today! “ Great quality of service will be back ”. Contact coggles by logging into your account or calling 0161 813 1497. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods. 12611 Hiddencreek Way F/G Cerritos, CA, 90703, United States. As a designer brand boutique, Coggles fully invests in its customer service, with a dedicated team who do their best to go above and beyond every single time. “ I placed two separate orders and I’m really impressed with their products, pricing and service. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience. Sat - 9am to 4pm. Please ensure that you send your A mind map is a simple way to visually map out a topic in an organic way. Delivery 10. working days to show into your account (dependent on your bank). We will not refund postage costs to return any item due to reported damage or fault where no error was found in the inspections of the item .Costs of posting the item back to you will depend on the item and will be communicated to you after the inspection process has been completed. Called their office and told by a manager that there had been a problem and they were looking into, still no refund! As a multi-award winning company, think Designer Store of the Year, Independent Retailer of the Year and Buying Team of the Year - Coggles is that renowned brand that you can trust to always bring you the most stylish of goods. To arrange your return please log into your Please ensure your items are securely wrapped and your parcel contains all the information requested. Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail. Gadbrook Park, Rudheath. Please note once the refund is processed they can take 3 to 5 Please note that UK returns are now free however international returns costs will need to be covered by yourself*. package the items securely and ensure our returns form is included inside. 8:00 AM - 8:00 PM. Our aim is to resolve the matter for you and ask that you please contact our customer service representatives via your account or by post at Coggles Customer Service Department, 1-2 The Stables, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. Industry Average. Use this comments board to leave complaints and reviews about Coggles. Coggles customer service embarrassing Absolutely shocking customer service! Coggles Customer Service Click on ‘Contact Us at the footer of the website to contact Coggles customer service team. Please note, all unwanted items need to be returned in pristine condition with all tags intact. You will need to obtain a proof of postage receipt when Site Navigation - use tab or left/right arrows to navigate, use down arrows to open sub menus where available, press escape key to return to top level. If you do not have the receipt with you, we may at our discretion offer you an exchange to the value of the current or most recent selling price. When it still hadn’t even been dispatched a week later I ordered from else where and contacted coggles customer services who told me that despite not having been shipped yet, they couldn’t cancel my order. Returns should be made within 28 days. account, select your order and click the return button where you will be guided Reply. Then just enjoy the pleasance of shopping at coggles.co.uk. In order to do this we ask that you contact us through your account here. Founded in 1974, Coggles is a premium international fashion retailer home to over 200 men's and women's designer collections from established fashion houses, emerging designers and rare international labels. Please provide details of the fault and where possible attach pictures to your message. I also placed an order at Coggles back in December and that parcel was more than three weeks to arrive. If you have a customer query or want to complain about the service provided by Coggles, the firm’s customer service team is easy to reach. They have also received several awards and recognitions for their continued diligence to provide the best experience to the customer. Service 10. Coggle is a freemium mind mapping service with collaboration features for teams, medium organizations, and large enterprises. The company provides exceptional and exclusive designs for its customers that are carefully checked and packed before they are delivered to the customer. Read through customer reviews, check out their past projects and then request a quote from the best appliance services near you. Mon - Fri 8am to 8pm. item back to us using a delivery service that insures you for the value of the Service 3. Simply get in touch with their customer service within 14 days of receiving your order and send it back within another 14 days. If you have any questions or concerns during or after your shopping experience at coggles.com, you can touch Coggles through various means. Alternatively, if you are experiencing any Shop beauty products as you save with this exclusive discount code: 2021 Coggles Discount Code New Customer and Promo codes | Start Saving Today! Coggles UK Customer Service. through the returns process. You can find contact details for Coggles above. You can get through to them via: Telephone at 0161 8131497 (Monday to Friday from 8:00-20:00 and Saturday from 9:00-16:00) More about Coggles . Refusal may result in a delay of the parcel being returned. All rights reserved. responsibility until it reaches our warehouse. Really great customer service received for a couple of jackets I needed to return. Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Before you hire an appliance service in Burton Coggles, Lincolnshire, shop through our network of over 186 local appliance services.