argos return policy faulty
But remember you can insist on a refund - it is in the Argos policy. ... Argos returns; Wayfair returns Unless they’re faulty, some items like food and certain jewellery can't be exchanged or refunded. I bought a laptop from Argos recently and after a few weeks of using it it has started locking up and freezing. Please note, collection points at Sainsbury’s supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. PayPal refunds can take up to 30 days. If you do need to return your, depending on where you live, we have made some changes to how you can return an item: In England - from Tuesday 5 January our stores are open for collection of pre-paid online orders only. If you have bought a faulty item, or an item that has developed a fault, you have the right under the Consumer Rights Act to ask for refund. I still … If you return your item(s) via a home collection or post, your refund will be processed within 14 days of receipt of the goods. Touch device users, explore by touch or with swipe gestures. In Wales – from Sunday 20 December, items can only be returned to an Argos store within a Sainsbury's supermarket. If your item is faulty, please start by checking our Product Support site to see if we can solve your issue. Our standard 30 day returns policy applies to all purchases made on or before Saturday 17 October. If you no longer have the returns form, don't worry, grab a copy of your confirmation email/order number and get in touch via our Live Chat or social teams. Exchanges are dependent on current stock levels. These guidelines have replaced our usual services, and will be in place until advised otherwise. I've just received a purchase through Argos at ebay and it's faulty. She bought a smart watch in Argos last week. All returned goods must be in line with our returns policy, these products will need to be unopened, unused and in their original packaging, with proof of purchase. Check out our Support Site to find the helpline number for your product. Click here to see our latest returns information in your area. Our website and catalogue indicate which items are non-refundable. But it may take 5-7 days for your bank to process it into your account. Naturally, none of this affects your consumer rights. This service is only available for orders delivered by home delivery. Argos Christmas Returns Policy All products you buy from Argos come with a 30-day money back guarantee, but the store has introduced an extended returns policy for … If you do need to return a faulty item, you can bring it in to any open Argos store, or Argos store within a Sainsbury’s, and we'll process it in accordance with our refund policy. I've spent half an hour trying to find out how to return the item for a replacement or refund have just been sent round in circles. Items are eligible for a refund if returned within 30 days of their purchase. Returns can be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping. Any purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area. We are still receiving Tu clothing postal returns. Scroll down to start a Live Chat, or head to our contact us page. What is Argos return policy? Simply contact our Live Chat team to arrange. You can return a faulty product within 2 years and they will do a complete refund including shipping if applicable. If you paid on card, refunds can take up to 7 days to appear back in your account. You need to go back and tell them that you have sought advice and that the device is "not fit for purpose for which it was sold". If any product received from VANS is faulty or damaged then it can be returned. 1. We bought an Xbox One racing wheel from Argos five months ago. How long do I get to get a complete refund? If your order was delivered via our home delivery service, you can also return your items through our collection service. Otherwise, we’ll have to take it off the refund amount, sorry… For example, if you bought 2 items costing £5 each on a buy 2 for £8 offer and return only one, we’ll charge you £5 for the one you kept and refund you £3. There is no receipt with the product and I signed on as a guest to ebay. In Northern Ireland - From Friday 18 December, we are unable to offer our Home Delivery and Click & Collect services to Northern Ireland addresses, but you can still shop within a Sainsbury's supermarket and return items to an Argos store within a Sainsbury’s supermarket, Argos stores and our Forestside store. https://www.argos.co.uk/features/service-disruptions, In its original packaging (with the tags). Collect Plus If the item that you are looking to return is under 10kg and has maximum dimensions of 60x60x50cm then you can return … If an item you've ordered falls into this category, you'll have been sent some additional paperwork that will suggest alternative options for returning it. Wanted to return but returns not accepted at Argos stores only at Sainsburys which is not local to us. Yes, if the product has developed a fault you have the right to take along your credit card statement to use as proof of purchase. You can return a faulty product for an exchange or refund within 30 days of purchase or delivery. Just repackage the item(s) you want to return and post it back with the completed returns form. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. Can I pay online using my Argos Business Account card. First, we recommend you check our support site to see if we can solve your issue and save you the trouble of returning your item. These guidelines have replaced our usual services and will be in place until advised otherwise. How do I know my online order has actually gone through? 2. Faulty items can be returned and refunded by any standalone Argos store. However it’s used. Faulty items. To arrange a collection, contact our Live Chat team. If you've changed your mind and need to return an item, we've extended our returns policy - any store collected purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area, in-line with our returns guarantee. 3. We’ll happily return or exchange the item. In Scotland - from Tuesday 5 January, items can be returned to an Argos store within a Sainsbury's supermarket. If you collected it from a Sainsbury’s Collection Point, you can return it there too. Touch device users, explore by touch or with swipe gestures. If you are collecting from an Argos shop please be aware that you cannot take the goods back unless you live near a Sainsburys store. Also note that it is far too late to reject the radio and get a full refund. If you had it delivered… and your item is faulty or damaged by us (during the delivery process), and you return the full order, we’ll refund the delivery charge, if you paid one, as well as the item cost. The retailer’s obligations If there is an obvious fault with the item at any time within the first 6 months and it has not been caused by wear and tear or misuse, your first port of call must be the shop you bought it from. To arrange a collection for a larger item or an order delivered by home delivery, please speak to our Live Chat team. And finally, there was Emma. Please contact the Live Chat team to arrange a collection. Things are a little different if you return an item via post. Use up and down arrows to review and enter to select. If Argos accept the radio was faulty when purchased you can get them to repair the radio or replace it but it is their choice, not yours. In Northern Ireland - from Saturday 26 December, items can only be returned to an Argos store within a Sainsbury's supermarket, with the exception of our Sainsbury's Argos - Forestside store. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. Depending on where you live, we have made some changes to how you can return an item: In England - from Tuesday 5 January all stores are open for collection of pre-paid online orders only. We’re currently unable to accept larger 2-man items in-store. We’re currently unable to accept larger 2-person items in-store. I work for Argos and our policy is that if the item is faulty and you do have your receipt then you are entitled to a replacement or refund. We’re currently unable to accept larger 2-man items in-store but you can arrange for collections of large items via our Live Chat team. To avoid any non-essential journeys, we've extended our returns policy. To avoid any non-essential journeys, we’ve extended our returns policy – any purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area, in-line with our returns guarantee. Think Argos accept a return without receipt?Product code on box so clearly bought from Argos. © Argos Limited 2021. If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. You’ll also need to return any free items that came with the product. Returns can only be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping. You can call Argos at +44 845 124 0044 phone number, write an email, fill out a contact form on their website www.argos.co.uk, or write a letter to Argos Limited, 489-499 Avebury Boulevard, Saxon Gate West Central, Milton Keynes, England, MK9 2NW, United Kingdom. In England – From Thursday 5 November to Wednesday 2 December, you can return items to an Argos store within a Sainsbury’s supermarket. Mystery shoppers visited or phoned Amazon, Apple, Argos, Currys, Euronics and John Lewis 12 times each, asking what they should do about a faulty laptop or … Does anyone know Argos return policy as they say they don’t accept refunds on used items but as I’ve used it and it performs less then desired, I would like an exchange. If you do need to return an item, you can take it to any Argos store or Argos store within a Sainsbury's supermarket. If you return your item(s) back to an Argos store within Sainsbury’s or a Sainsbury’s Collection Point, we can trigger a refund immediately. These guidelines have replaced our usual services and will be in place until advised otherwise. In line with our returns policy, these items will need to be unopened, unused and in their original packaging, with proof of purchase. Returns can only be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping. Please note, collection points at Sainsbury’s supermarkets can only accept returns of orders collected from these points, and no stores can accept returns of large items at this time. They are obliged to offer a 7 day no quibble refund (as if it were distance-sold) because they are unable to demonstrate the goods. Get support for your PC, laptop or tablet | Read 18,901-18,920 Reviews out of 155,120 I want my money back as I am going to buy a refurb online.