If the call-taker determines it is not an emergency, your call may be transferred to one of our non-emergency lines. In most cases, the 911 center will call you back. Because you are in a traumatic state, it is likely you will not remember things clearly and may even forget some details of the incident. To answer Klaus, no I am not a lawyer: As you say above, you are stressed and panicked. "If you do hang up, unfortunately then we do have to try to call you back, get into contact with you," dispatcher Noah Henke said. When I first joined I was instructed to call my program attorney first then 911. Can I text 911 for emergency assistance? Call the U.S. LawShield Emergency Hotline (the number located on the back of your member card) and follow the instructions the Independent Program Attorney gives you. It is estimated that on the average, every individual in the U.S. or Canada will call . Answer Save. If you mistakenly reach 911, please do not hang up before the 911 Operator answers the phone. If a caller stays on the line after dialing 911, dispatch can get that person's information, make sure they're okay, and that ends it. Your Independent Program Attorney will assist you through the process. Copyright 2021 Scripps Media, Inc. All rights reserved. I have no idea how to avoid telling them. Don’t even mention that you drew your weapon or fired it unless necessary. Use your cellphone’s key lock to help prevent accidental calls. Why are Prosecutors so hell bent on convicting the victims of a crime instead of the perpetrators? What were once innocent misstatements on the phone with the 911 operator can be painted by the prosecutor as attempts to fabricate or lie in front of a jury. If you cannot get to an area where you are alone, simply give the attorney your name, member number, location, and what type of emergency you have experienced—like a shooting, drawn firearm, etc. I framed a 911 speech in my kitchen, outlining what needs to be said (based from the advice of our lawyers here) and then I read it, on a regular basis. Photo Credit. By the way JD Knight – I write books and my favorite knight is Edward – the black prince (a real person) 8 years ago. Calling 911. Rehearsals will save lives and heart-ache. Phone scams have been around for quite some time, but fraudsters keep coming up with new methods of deception. 100% of U.S. LawShield’s insurance administration, technology, and customer service is provided here, in the USA. Operators are trained to keep you talking on the phone and will try to elicit as much information as possible from you before the police arrive. Officials said that around the county or on the water, it can take an officer up to an hour to find the source of a misdial. We are proud to say U.S. LawShield is underwritten by a Fortegra Company in many states. Do you get charged for accidentally calling 911? Remember, all 911 calls are recorded and may be used as evidence against you in a criminal prosecution or even a civil lawsuit. We all could learn from you a lot and would be very thankful to you. OSHKOSH, Wis. — The Winnebago County Sheriff's Office said it got 46 misdials in a 24-hour span this weekend. If y… Calling 911 by sending a text message is increasing across the United States, and efforts are underway to receive text messages at call centers nationwide. Victims were not looking for a fight. Say as little as possible. Stay on the telephone if it’s safe to do so, and hang up only when the call taker tells you to. I have been the victim of a crime, (maybe) someone has been shot, (definitely) I need immediate medical attention. You cannot just say “send me to police or ambulance”, they always ask you what happened.” – That could have ended different -there was only the word “GUN” mentioned and they showed up. The housekeeper saw the box and asked my wife about “the gun”. A simple fix: Require Your Officers to review old TV shows of Adam-12 or Dragnet, eVen Barney Miller would be good. DO NOT wait to call 911. This material may not be published, broadcast, rewritten, or redistributed. I hope I am prepared much better now and ask you a favor: “I think the advice is a little naive. If you are charged later down the road, prosecutors will have a field day analyzing each and every word you said to the operator, looking for inconsistencies in your statement and the physical evidence discovered by the police. In many locations around the world emergency services dispatchers have Caller ID and they will call back to assess the situation. I think if you told the operator that you’ve been instructed by US Lawshield to not answer any questions, we would be able to somewhat understand your situation. When you call 911, your call is answered by an emergency call-taker whose first responsibility is to find out if this is a true emergency-is someone injured, is there a crime in progress, is there a fire, etc. “Callbacks are typically made only when the 911 center gets a hang-up call,” Smith says. Therefore, it is important that you prepare a comprehensive self-defense plan to get the help you need and avoid incriminating yourself. Most importantly, if you’re disconnected, the dispatcher can call you back. The operator may attempt to call you back, but you have no legal obligation to answer. If it’s in a public area with witnesses around, I’m sure they will be calling too. DO NOT use words like “killed” when speaking about the incident to the 911 operator. 9-1-1. Remember, the police are there to secure the scene and gather evidence. “We are okay with the police and have no problems.” Great! There is a body lying on the floor, and you need to get help fast. Give us some examples what to say, please. Si I called 911 on accident trying to be funny and When they picked up the first time I hung up the second time I picked up and hung up the third time my brother picked up and said Dad, Mishka called 911 because he though that was my dad If I call back will anything happen . Essential logistical information that you may need to convey (like you have the intruder held at gunpoint in your living room), but as little information as possible. When the operator answers, BE BRIEF. If you hang-up right away they will respond as if it is a true emergency. Remember, an Independent Program Attorney is ready to assist you and is just a phone call away. Suppose you’ve just been involved in a self-defense incident. Stay on the 911 Emergency Line. The Public Safety Joint Communications 911 Center receives more than 13,000 hang up calls a year in Columbia and Boone County. If a 911 emergency call is made erroneously, do not hang up. 911 Hang Ups On Rise; Here's What To Do If You Misdial - Peachtree Corners, GA - Gwinnett Police said 27 percent of all 911 calls in June were "abandoned" calls. You simply don’t say them. As our lawyers have pointed out, when you call 911 you are not legally required to say things like “I shot the person in the head.” Stick to what they said in the article. Because our staffing was so low, we did nothing with these either. Keep it in a safe position when not in use and use a case or holster to protect it. If it is an emergency, the call-taker will handle your call. Many translated example sentences containing "hang up and call 911" – French-English dictionary and search engine for French translations. U.S. LawShield is a Legal Defense for Self-Defense Program. Sometimes when your adrenaline is rushing and you are in a bad situation, you do not remember speaking to anyone, even 911. When they arrive, they are dealing with limited information and will not immediately know who the victim is and who is the bad guy. When you dial 911 please stay on the line, do not hang up! Second, the dispatchers will have a few questions which is why staying on the line is important. The dispatcher will know your name (and possibly address, depending on the dispatcher’s system) and have a GPS hit on your location. PoliticsCan a 911 dispatcher hang up on a caller? 3. Stay on the line. That’s the DA’s job. If you make a #999#112#999 call by mistake, stay on line. You cannot just say “send me to police or ambulance”, they always ask you what happened. What services are needed (such as police, EMS, or fire); A general description of what you are wearing to avoid any confusion by police when they arrive (as in you’re a 5′ 8″ female wearing a blue shirt and pink pants); and. You are under no obligation to stay on the line, so end the call after providing the necessary information. Do not hang up until the call-taker instructs you to do so. 4. 5. If you need emergency assistance, it is always best to call 911 if you can, and text if you can’t. Be aware all 911 calls are recorded and anything you say can (and more than likely will) be used against you. Keep it short & just the facts no extra info. Operators are trained to keep you talking on the phone and will try to elicit as much information as possible from you before the police arrive. JD Knight "It definitely is time and resources on both ends," Captain Lara Vendola-Messer said. U.S. LawShield is not a law firm. One more potential issue: What happens if you call 911 from a cell phone and hang up? Greetings, Klaus. Hang up the phone. "If you do hang up, unfortunately then we do have to try to call you back, get into contact with you," dispatcher Noah Henke said. The operator will need to know exactly where you are so the police can verify that the 911 call was accidental. Stay on the line and tell the operator what happened. Don’t ever hang up. The Telecommunicator answering your 911 call determines the type of service needed using a proven and efficient interview process. Jeff. Especially since the majority of departments have NO mandated training or budget in this regard. I think the advice is a little naive. If you hang up we don’t know if you are okay and will have to call back or, if you’ve called from a landline and we can determine your location, send police to check on you. If, when we call back, no one answers and there is an address associated with the number, a police response will be sent to determine if in fact there is an emergency. Jack’s Journey: From Shots Fired to Exoneration, Everyday Heroes and Your Home Defense Guide to Calling 911, 2020 Election: Carry Restrictions At Polling Places | Kansas, Webinar Roundup: Crucial Misconceptions Every Gun Owner Needs To Know, The Terms You NEED to Know for Concealed Carry…. But, remember, it’s not the Police Officer’s job to determine your guilt. This gives you time to call your attorney & time will help you remember what happened and what you heard. It can create the wrong impression when the police arrive and your gun is in your hand and the other guy is on the ground. Learn how your comment data is processed. DO NOT GIVE THE OPERATOR A DETAILED DISCUSSION OF WHAT HAPPENED. The information from your phone still enters our system. How do you avoid saying incriminating things? If you hang up, they’ll try to make contact by calling the number. If they are questioning your innocence, they’re more likely to arrest you, confiscate your firearm, and book you. Try to make this call in an area where you can be alone and can speak privately. This was helpful, but a video with a simulation of a 911 call of a shooting would be more helpful to understand better how to respond to the operator who is asking the specific questions and wanting more details than what you are saying to give. With a landline, locations are easier to figure out and a unit will show up in several minutes. If possible, make sure your firearm is returned to safekeeping. When you call 911, dispatchers contact the appropriate responder—ambulance, police or fire—and then usually remain on the line until personnel arrive. Calls into 911 are taken in the order in which they are received. Be polite & hang up. However, that won’t stop me from asking questions for the safety of our first responders and any other people that may be on scene. My wife needed help and her friend called 911 to get an ambulance. A video showing a call to 911 would be extremely helpful. Don’t answer the question. Being a Law Enforcement & CC instructor I instruct my students to call 911, give a brief explanation of the situation, location, what your wearing and what kind of force was used. This site uses Akismet to reduce spam. Favorite Answer. If you call 911 from your mobile phone or the wireless home system, it will be using your mobile contract to make the call. You drew your weapon and fired a shot, wounding and potentially even killing your attacker. All went fine after she explained that we are legal gun owners and after verification they thanked her and left after putting my gun very high on a shelf. Answer the call taker’s questions while help is on the way. In these states, all of our products and services are underwritten by one of the following Fortegra Companies, depending on the state: Lyndon Southern Insurance Company, Response Indemnity Company of California, Blue Ridge Indemnity Company, and Insurance Company of the South, and are administered by U.S. Law Shield, LLC. All legal services are provided by independent, third-party program attorneys who are part of the Program. I believe from My sources in law enforcement (relatives, friends) and personal experience, that the law is NOT out to get the victim. If you have time, give the name and phone number of an emergency contact—in the unfortunate event the police arrest you. 2. In this video, we will help you create a comprehensive plan so you know what to do and what NOT to do when calling 911 after a self-defense incident. Aired November 26, 2013 at 11 p.m. KLAS-TV Two explosive phone calls raised by this investigation. You cannot end the call before it goes through as the cell phone systems force every 911 call to dial all the way through to the center. Officials want to remind residents that if you do call 911 accidentally and hang up, answer when they call back even if there isn’t an emergency. If there’s a reason to believe there’s danger, 911 dispatchers say that they will request your phone number from the carrier and attempt to return your call to follow up. Indeed, the central problem is data collection and assessment. If they can’t make contact, they’ll send a police unit to investigate if they can determine the location. How do you keep people who are trying to render aid from disturbing the evidence in your favor? Yes, you call the police right away and give them the necessary information, but how do you avoid saying: I shot the person or I hit him on the head when the operator ask you what happened. Like marksmanship, this skill is perishable and needs to be practiced. It’s important that you confirm the operator has the correct address before hanging up so that they can quickly and accurately dispatch the help you need to your location. I was planning on calling US Law Shield first then 911 after a shooting incident in my home. The operator may attempt to call you back, but you have no legal obligation to answer. What if you call 911 and hang up? “I have no idea how to avoid telling them.” Don’t. Can you provide us with your SPEECH in the kitchen? Even if your cell phone settings say it won’t provide caller-id, it will show up on the 911 center’s screen. And it’s CHEAP! The DA will figure out the rest. Then when the police arrive on scene immediately ask for medical attention (my chest hurts)which they must give you. Many haVe prior preconceived notions prior to any questions and lack ANY training. In the mean time, you get to post bail, never see your weapon again without a huge legal battle, and deal with the instant repercussions of being arrested. Only give them enough information so they can send the appropriate emergency services personnel. On Monday, we visited the dispatch center to see what happens when you accidentally dial 911. I would recommend you do something I did, feel free to add your own flair. "It's imperative that people stay on the line, or if they hang up right away at least answer the phone when our dispatch calls back because they will call back immediately to try to verify some of that information," Vendola-Messer said. Give the 911 call taker your name, phone number and the address where help is needed. If … So I called 911 to be funny and then hung up then they called back and I Awnsered then hung up then my brother answered and said Dad mishka called 911, so if I call back can I tell them I was kidding and I'm really sorry or will I get in huge trouble I'm so cared :( What if you call 911 and hang up? We are okay with the police and have no problems. We visited the Winnebago County Dispatch Center to see what happens when you accidentally dial 911. This was helpful. If you aren’t on the phone when the Operator answers, she or he will call you back. ©2003 ASHI/NAED. You are under no obligation to stay on the line, so end the call after providing the necessary information. "Then we will have to send an officer out to you just to verify everything is okay because you disconnected.". Relevance. Don’t program 9-1-1 into any telephone — speed dials cause accidental 9-1-1 calls. If you have any questions regarding how to navigate the 911 call after a self-defense incident, call U.S. LawShield and ask to speak to an Independent Program Attorney. When presented an attack you can either submit or fight back. Quick true gun story: The time spent calling people back who have inadvertently dialed 911 takes time away from people who need emergency help. I am a 9-1-1 operator and I will ask you as many questions as I can, and I will call you back if you hang up on me as stated in our protocol. As U.S. LawShield Independent Program Attorneys, we have years of experience defending thousands of members and have seen and experienced numerous 911 interactions. If you accidentally call 911, do not hang up the phone. If you used or displayed your gun, you need to call 911 as soon as possible after the incident. Don’t answer any questions of any kind without your attorney present. The operator heard only “gun” and sent two officers to my home and shocked my wife even more. Can you be charged with failure to render aid if you don’t tell 911 someone has been shot and they don’t send an ambulance? Hopes&Fears answers questions with the help of people who know what they’re talking about. Thanks for the great answer – you cleared a lot up that I did not understand in the article. If you dial 911 by accident, DO NOT hang up! We receive hundreds of unintended 9-1-1 calls every day, from pocket dials to hang-ups. Today, we wonder if the 911 dispatcher who hung up on Esperanza Quintero was following protocol. What to Expect When You Call 9-1-1; home; search; facebook; twitter; youtube; What to Expect When You Call 9-1-1. 8 Answers. If you hang up and call back, your call goes to the last in queue, making your wait longer. They provide initial help if necessary and then immediately … Move on to the other information you need to provide to get officers and EMT on the scene. While under medical care they usually will not ask any questions until you are released from the hospital. Warning! While the friend was on the phone my wife removed my gun from my night stand to put it in my safety box. That is a DEFENSIVE move not an offensive move After every justified shooting I think gun rights organizations should put pressure on local media to explain why the DEFENSIVE move was the CORRECT move. Membership in the U.S. LawShield Legal Defense for Self-Defense Program is not a guarantee of any particular outcome. You are experiencing a level of stress unlike anything you have ever felt before; you are panicked, emotional, and your adrenaline is flowing through your body. If you call 911 on a cell phone then hang up, the call will still go through. MEDICAL EMERGENCIES: When to call and what to expect, when you dial 9-1-1 and, what to do before help arrives. Even if you did everything right during the incident, what you do and say to the police and the 911 operator could make the difference between spending the night at home or in jail. So don’t expect a callback to a call you made. Call THE U.S. LAWSHIELD EMERGENCY HOTLINE We are REQUIRED to callback EVERY 911 "hang-up" that we receive, to determine if in fact there is an emergency. After a self-defense incident, we recommend you call 911 as soon as possible. Please follow these simple tips to help prevent them: 1. Protect your cellphone by locking and storing it carefully. Where is the public outcry when a prosecution is against the wrong party. Yes, you call the police right away and give them the necessary information, but how do you avoid saying: I shot the person or I hit him on the head when the operator ask you what happened.
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