However now 13.08.2020 still no voucher sent many e mails and 2 hrs on the phone with no answeer just we are busy doing refunds , terrible customer service , no one seems intested - Guests who have booked a Plus or Advantage fare (Flights within Europe) or a Smart or Flex fare (Transatlantic flights) once the voucher is requested up to 14 days before your scheduled departure date. ‘Original flights were booked for March 16. I filled in the “disruption refund form” online on 14 May so I’ve only been waiting a little over 3wks. I received another email but decided to contact Aer Lingus customer service and they stated they only received my August refund request. If you purchased your ticket from a travel agent; tour operator or on another website, please contact them directly regarding your refund. Another Aer Lingus customer impacted by the delays in getting her voucher is Danielle who planned on travelling to Boston in March. Home; Purchase Voucher; Manage My Voucher; Gift Voucher Help; Terms & Conditions ... We expect to have all cash refund requests and refund voucher requests received up to the end of October cleared by the end of January 2021. Aer Lingus refund delays leave passengers angry. Flights were supposed to be 21 May, they never notified me it was cancelled but it started showing as cancelled in my trip on the Aer Lingus app around 11 May. Aer Lingus Delayed / Cancelled Flights Compensation. Please use the virtual cursor to read the helpful hints. COUPON (6 months ago) - Guests who have been notified by Aer Lingus that their flight is cancelled. COUPON (6 months ago) - Guests who have been notified by Aer Lingus that their flight is cancelled. I sent on my email refund confirmation from May stating the 10% add on that was promised in May, but said as according to their records, I only applied in August I wasn’t entitled to the 10% add on. Towards the end of March, Aer Lingus began offering passengers a 10% bonus if they chose to accept a voucher for future travel in place of the cash refund they were entitled to, but the offer only applied to customers with bookings for travel through 31 May. You can only use this form if you purchased your ticket directly with Aer Lingus. For online help dial 1-805-372-0680 get Aer lingus flight covid 19 policy, Aer Lingus refund during COVID 19 and flight delay compensation during pandemic. However now 13.08.2020 still no voucher sent many e mails and 2 hrs on the phone with no answeer just we are busy doing refunds , terrible customer service , no one seems intested Any advice or help would be appreciated I have tried several times to make enquiries but have got nowhere. Aer Lingus claim the delay is due to overwhelming demand and that vouchers will be issued in the order they were requested. DISCOUNT (1 days ago) Bookings made with Aer Lingus. I’ve been months asking for refund instead of voucher and they have said, no, it’s not possible. I read your article last week where you said Aer Lingus are giving refunds. Well as I claimed mine as soon as the voucher offer was launched back in March this length of time is way beyond unreasonable ,heaven help those further down the list. Your Aer Lingus voucher - plus 10% - will be sent to you shortly. We keep asking for our money and they just respond with a voucher offer. Hi, I was due to travel to a wedding in Spain in sept, wedding has now been moved to sept 2021, aer lingus have waived the change fee but are not offering a voucher for flights after 31/8/20. Aer Lingus cancelled your flight because of Coronavirus – what rights do you have? Well as I claimed mine as soon as the voucher offer was launched back in March this length of time is way beyond unreasonable ,heaven help those further down the list. (2 months ago) aer lingus refunds had boking for 28th march recieved e mail saying would you like refund or voucher to help the airline i would take an voucher . I agreed to accept vouchers rather than insisting on a refund. COUPON (6 months ago) Simply fill out the form below to receive a voucher for the full value of your eligible flight. You'll also need to check the box to let us know you're happy to accept a voucher in lieu of a refund. Aer Lingus compensation for delayed and cancelled flights . Guys, I was supposed to board an international flight on March 16 (booked on March 7), but because of travel bans going into effect due to COVID-19, I sadly made the decision to cancel the booking and submitted a Refund Request Form on March 13 through the Aer Lingus website. Aer Lingus: Voucher (or refund) - See 11,952 traveler reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. However the voucher has still not arrived. posted on Sep. 15, 2020 at 5:55 am. Voucher Refund Request Form - Aer Lingus. Aer Lingus eventually offered a refund, but in terms of contract and EU rights, expect them to lie across the board. Vouchers are issued for flights booked via aerlingus.com only. Don't miss out on as much as $700 (€600) per person. If Aer Lingus is responsible for the delay, EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.. Voucher Refund Request Form - Aer Lingus. When travelling in, to and from Europe there is a body of legislation that grants you the right to be compensated when your flight has been delayed, cancelled, overbooked or if your schedule has been changed. We can explain your air passenger rights, and what they mean when your flights are delayed or canceled. Voucher Refund Request Form - Aer Lingus. Get complete information for Aer Lingus change flight and cancellation covid-19 policy. However now 13.08.2020 still no voucher sent many e mails and 2 hrs on the phone with no answeer just we are busy doing refunds , terrible customer service , no one seems intested (2 months ago) aer lingus refunds had boking for 28th march recieved e mail saying would you like refund or voucher to help the airline i would take an voucher . The fares for Aer Lingus are Saver, Smart or Plus Fare, Advantage, Flex, or Business Flex Fare, and Business Fare. (2 months ago) aer lingus refunds had boking for 28th march recieved e mail saying would you like refund or voucher to help the airline i would take an voucher . VOUCHER (5 months ago) - Guests who have been notified by Aer Lingus that their flight is cancelled. 4 Aug 2020, 9:26 PM. - Guests who have booked a Plus or Advantage fare (Flights within Europe) or a Smart or Flex fare (Transatlantic flights) once the voucher is requested up to 14 days before your scheduled departure date. Can’t complain, I was fully expecting >3mths. Aer Lingus claim the delay is due to overwhelming demand and that vouchers will be issued in the order they were requested. Voucher Refund Request Form - Aer Lingus. My Aer Lingus flights were cancelled in early March. AROUND 200,000 Aer Lingus customers are still waiting on vouchers and refunds after their trips were cancelled due to the coronavirus pandemic. If you think you might be owed Aer Lingus delay compensation or Aer Lingus cancellation compensation, you've come to the right place. They are breaking the law by not refunding this cancelled flight fare. Were you one of the many thousands that had your Aer Lingus flight cancelled due to Coronavirus?Did you know airline passengers are protected by law?Regulation (EU) 261/2004 states that all passengers are entitled to a full cash ticket refund if their flight is cancelled, regardless of the reason. If you booked on aerlingus.com and need to cancel a booking please fill out our Refund Request Form.We will process any amount eligible for refund back to the original credit card within 7 days and notify you by email when processed. Passenger rights are important! We would like to show you a description here but the site won’t allow us. Can you get a refund on Aer Lingus flights? September 15, 2020 No comment. If you are an air passenger travelled with Aer Lingus Airline and your flight was delayed for more than 3 hours on arrival; or if you planned your travel with Aer Lingus and flight was cancelled without any prior notice; of if you were denied to board your flight due to overbooking, then according to European Union Regulation (EC) No. COUPON (10 days ago) Aer lingus - voucher request. Cancellations & Refunds - Aer Lingus. Fighting a losing battle with Aer Lingus over terms of vouchers Pricewatch: Reader is ‘disgusted’ after being told she cannot use vouchers for flight home to Ireland Mon, Mar 2, 2020, 00:00 We’ll be sending one voucher per booking so the person who made the booking will receive the voucher. Due to the large number of people changing their travel plans, there may be a slight delay. We’ve repeatedly told Aer Lingus to stop sending us voucher or change holiday offers and just refund our money of over £1000 that they should paid out more than a month ago. Save. Aer Lingus Contact details. We appreciate your patience during these challenging times. If you've got a problem, we're here to help! First Post! Whenever you're kept waiting by Aer Lingus flight delays, it's worth checking whether you're entitled to compensation for your time. Aer lingus - voucher request - Air Travel Forum - Tripadvisor. I received a confirmation of that request via email. Depending on the fare you have chosen, you may have the option of cancelling your Aer Lingus flight as well as receiving a full refund. option and add appropriate comments, as the remaining options will result in processing of the eligible refund. Aer Lingus adds 10 per cent to refund voucher values 23 Mar 2020 by Mark Caswell Aer Lingus is boosting the value of its refund vouchers, for customers who are due to fly before May 31. Aer Lingus interim chief executive Donal Moriarty sai…
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