Presently PepBoys.com cannot process military, senior citizen, or associate discounts during the checkout process for an in-store order. See who Pep Boys has hired for this role. See the steps we are taking. I have written several reviews on different sites to … While customers with a Non-US credit card can make purchases any time at a Pep Boys store with a valid ID, online orders at PepBoys.com cannot be placed using a Non-US credit card. A tow is only $59.99 for up to the first 10 miles. Find Pep Boys Customer Service Advisor jobs on Glassdoor. It depends. Apply on company website Save. Simply click on the Find A Store link at the top of each page to enter your zip code for a listing of stores within 50 miles of your location. Absolutely, it's called Pep Boys Early or Late Vehicle Drop off and this is how it works: Go to the Service section, click on the eserve page, enter your tracking number and check your status in the Vehicle Status Tracking box. is in a word SORRY, There customer service stinks and their service department is horrible! 3.4 out of 5 stars. A Pep Boys associate will contact you when your special order item has arrived. No, you may not transfer points to others' accounts. It will be voided if altered or defaced. Entering your zip code and selecting your local store allows PepBoys.com to provide you with detailed availability for your products. The Pep Boys Customer Service Contacts +1 800 737 2697 (Customer Service) +1 888 418 2298 (Rewards Program) +1 888 829 1420 (Rebates) Gift Cards cannot be redeemed for cash or used to make payments on a Pep Boys Credit Card or Commercial account, except where required by law. Your Pep Boys Parts counter associate can provide you with information about the Loan-A-Tool Program, help you to determine the proper tool for the job and give instructions on usage. Closed at 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 8:00 AM - 7:00 PM 9:00 AM - 6:00 PM. Customer service Mavis is bad, but pep boys are 10000x worse!!! Go to My Profile, look for the 'Email Address' and/or 'Password' section, click edit, enter the correct information and save. Get reviews, hours, directions, coupons and more for Pep Boys Corporate Headquarters at 3111 W Allegheny Ave, Philadelphia, PA 19132. ##Job DescriptionOverviewIcahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service.Our businesses have a singular focus: provide premium automotive parts and services at a great value. Pep Boys Gift Cards are redeemable at any service or retail location. Pep Boys Securely manage and pay your account. Pep Boys Towing is powered by our partnerships with top-rated national towing providers. Batteries, starters and alternators will be accepted for return subject to failure verification through Pep Boys' in-store testing. Available 7 AM–11 PM EST (Mon–Fri), 8 AM–8 PM EST (Sat–Sun) Rewards Program. Texts from Pep Boys are designed to make your service appointment experience more convenient. We have just sent you an email. From then on all your Rewards info will be in your Account on pepboys.com. OR go to the Vehicle Profile tab, click 'Edit Profile', enter the current mileage and anything else you would like to include about your car and save. However, any items that were shown as available for any timeframe besides 'available today' when added to your online shopping cart are most likely items that are not regularly stocked items at that location and were being shipped from our warehouses to fulfill your order. Your Rewards account is actually inside of your My Account. Simply enter your Pep Boys Rewards number at checkout for your order to be counted towards your rewards points. Just go to the My Rewards Account page and use the convenient form on the right. © 2021 The Pep Boys – All Rights Reserved. Apply for a Auto Plus Pep Boys Customer Service Advisor job in Orange, CA. If an account exists, an email will be sent with further instructions. If the part you are purchasing contains a component that is recyclable, a Core Charge may be applied to your order. ... Pay by Phone: Contact Synchrony Bank Customer Service 1-866-396-8254 during the hours listed below to make a payment by phone. See the steps we are taking. Product availability varies by location for online pick up in store orders. Click here to find a Pep Boys location near you. Real time updates are available on your mobile phone. Real time updates are available on your mobile phone. Apply online instantly. Apply for our Pep Boys Synchrony Car Care credit card and open an account today. Click here to find your local store and additional store information. For questions about product availability or special ordering please contact that specific Pep Boys location. To close your Pep Boys account, please contact customer service at 1-800-PEP-BOYS. Towing service gets your vehicle to the nearest Pep Boys in Portage. Search for other Automobile Parts & Supplies on The Real Yellow Pages®. What Sets Pep Boys Oil Change Service Apart from the Rest? Pep Boys in Homewood IL. No problem. Your Pep Boys service history is available online starting from the day you became a Rewards member. Love your job. Contact us at Fleetservice@pepboys.com or 800- 55- FLEET for more information. Several functions fall under fleet management, including vehicle maintenance. The next time you are at your local store, have a new card scanned at the register. Customer Service Advisor Pep Boys Little Rock, AR 1 month ago Be among the first 25 applicants. Auto repair service is done right the first time to get you back on the road. contactus@pepboys.com. For store hours and information please click here. Click the 'Forgot Password?' Call If your card has been declined during the online checkout process, you will receive error message asking you to correct any errors or call Customer Service. With more than 9,000 service bays in 35 states and Puerto Rico, opportunity is just around the corner. (273) Make an Appointment. Yes. The maintenance schedule comes directly from your vehicle's manufacturer. A tow is only $59.99 for up to the first 10 miles. Due to the special handling of these products, payment in full for the product is required in store prior to the ordering of such an item. Almost 25 years later, the company opened its first service center. Don't have an online account? When you schedule an oil change appointment with Pep Boys, you can be sure that premium oil, such as Pennzoil, Mobil 1, … 1-800-PEP-BOYS (737-2697) That is where Pep Boys Fleet Services is here to help. Get the service and repairs you want and need with your new credit card. You can check your point balance anytime on the My Rewards Account page in the My Account section of Pepboys.com. Apply on company website Save. Get reviews, hours, directions, coupons and more for Pep Boys Corporate Headquarters. 30 Pep Boys Customer Service Advisor jobs, including salaries, reviews, and other job information posted anonymously by Pep Boys Customer Service Advisor employees. To find a store near you, click here. If an account exists, an email will be sent with further instructions. Unfortunately, any service history prior to becoming a Rewards member is unavailable for display on pepboys.com. You got service from Pep Boys before you joined the Rewards program. What you see is an estimation based on the year of your vehicle. Treat this card like cash. Auto repair service is done right the first time to get you back on the road. Apply on company website Save. There are couple of reasons why your service history might be missing: If either of these applies to your vehicle, then your service history will not be available online. Special Order merchandise and uninstalled tire chains will be accepted for Return subject to a 20% restocking fee. Product or Service Quality Zilch. Pep Boys doesn't actually need it. If you have an online account, go to the eserve section, click the 'Edit/Reschedule' link, make your changes and save. Make an Appointment. Pep Boys Towing is powered by our partnerships with top-rated national towing providers. Pep Boys Fleet Services customers need not worry if their vehicle is disabled and they are unable to bring it to a service location. A complete Pep Boys account allows drivers to: Not a thing. See who Pep Boys has hired for this role. Save job. No problem! Save job. Please call our customer service team at 1-800-PEP-BOYS (737-2697) or email us at. Go to the eserve section on pepboys.com, enter your tracking number and use the 'Edit/Reschedule' link to change your appointment. It allows you to print and sign your paperwork ahead of time, so you don't have to wait in line. If you have not registered your Rewards Membership card on Pepboys.com, you can also call Pep Boys Rewards Customer Service at 1-888-418-2298 and they can assist you. If your business requires vehicles to operate, it will benefit from becoming a Pep Boys Fleet Services customer. Click here to sign up and fill out the individual sections. The names on the two accounts must be the same in order to combine the accounts. You can add your Pep Boys purchases online anytime whether you forget to enter them for an online order or a purchase in our stores. In many cases, yes, due to our nationwide footprint of more than 2,000 service locations, 10,000 service bays, and more than 22,000 skilled technicians ready to work on all types of vehicles. No problem! All promotions on PepBoys.com are based on Eastern Standard Time. Of course. Yes. If the packaging has been opened or damaged, Test equipment, specialty tools and Traxxas cars can not be accepted for Return. If the tool is returned within five (5) days, with all accessories and the purchase receipt, the customer will receive a full refund. Please see your local Pep Boys if you have any questions about a specific special order item. The Pep Boys Core Charge presented to you online today with your item is representative of the most common Core Charge. Contact Pep Boys customer service. Your credit card is charged at the time of in-store pick up. Core Charges are often mandated by state legislature to encourage the return of used parts for remanufacturing purposes. Contact us at Fleetservice@pepboys.com or call 800 55 FLEET and one of our representatives will connect you with a dedicated Fleet Sales Representative who can can help you decide on a plan that best suits your needs for fleet service and maintenance. Go to My Account, click on the Vehicle Status tab, look under the red status message and click on 'Reset Reminder.'. Apply on company website Save. A free inside look at company reviews and salaries posted anonymously by employees. If there is an issue with picking your online order up at the selected store or if you accidentally entered the wrong store for pick up when ordering online, please contact our customer service team at 1-800-PEP-BOYS (737-2697) to cancel the order. Since core charges are regulated by state legislature the actual core charge and taxes on the charge may vary depending on location. Auto repair service is done right the first time to get you back on the road. A tow is only $59.99 for up to the first 10 miles. 1-800-PEP-BOYS (737-2697) To receive your Core Charge refund bring the original part to any Pep Boys store along with your receipt. Our TreadSmart Tire orders require installation of all online ordered tires and have quantity requirements due to liability. Manufacturer's Warranty information is included with these items. Would you still like to change your location? This is often due to a simple clerical error or mistyping. Customer Service Advisor Pep Boys Atlanta, GA 3 weeks ago Be among the first 25 applicants. With more hours and more ASE Certified mechaincs in Philadelphia, we'll get you in and out the door as quickly as possible for your next oil change, new tires, or… Absolutely! Same Day Service Available. You must contact Pep Boys Rewards Customer Service at 1-888-418-2298 to have the cards combined. Simply click on our Shop Online tab or enter a keyword or part number into our search bar at the top each page to begin browsing our online products. Email us at. But, signing up is free and only takes a few minutes. Pep Boys Towing is powered by our partnerships with top-rated national towing providers. Apply to Customer Service Representative, Parts Driver, Account Manager and more! Absolutely. If more time has lapsed, call the store or make a new appointment online. Real time updates are available on your mobile phone. Once you have a new card number, please contact Pep Boys Rewards Customer Service at 1-888-418-2298 and they will assist you. Please contact your local Pep Boys store to ensure availability. If your need is urgent or if you need further information, please call our Customer Care Center at 1-800-PEP-BOYS (737-2697) for assistance. Having a Pep Boys account is a FREE service provided by Pep Boys. Pep Boys does not charge any dormancy, inactivity or service fees in connection with our gift cards. But it's a good idea to enter it for three reasons. Go to the eserve section on pepboys.com, enter your tracking number and use the 'Edit/Reschedule' link to change your appointment. Pick up in store orders may be cancelled upon request. To update it, go to My Vehicles, click 'Edit' next to the blue mileage bar, type in the correct mileage and save. Reply 0 0. We actually recommend it. Don't have an online account? Specialties: Tires of all sizes to fit your vehicle, installed same day! Advertisements. Just sign in with your current Rewards number and complete a one-time validation of your name and information, and we will import your Rewards account for you. Pep Boys wants to help you get the right part for your vehicle. However, in cases where you have enrolled under your own name on more than one occasion, points may be combined under one membership number. Fleet management is the managing of commercial cars, trucks, vans, SUVs, specialized vehicles, trailers and more. A Pep Boys sales associate can help you check your balance in our Pep Boys stores. Items added to your shopping cart will remain available up to 30 days as long as the item continues to have available inventory and your computer's cookies have not been cleared. With more hours and more ASE Certified Techs, we'll. Entering your zip code and selecting your local store allows PepBoys.com to provide you with detailed availability for your products. Sometimes a credit card may be declined due to various reasons. See who Pep Boys has hired for this role. Once you have picked up you in-store order, your points will be adjusted to reflect your new purchase. 164 reviews from The Pep Boys - Manny, Moe & Jack employees about working as a Service Advisor at The Pep Boys - Manny, Moe & Jack. For most products there are no limitations on the number of items per order typically. Get hired. If you have an online account, go to the eserve section, click the 'Edit/Reschedule' link, make your changes and save. No. Mon – Sunday 7:30 am to 12:00 midnight EST; If the tool is not returned within five (5) days, or is missing any accessories at the time of return, the customer owns the tool and a refund will not be issued. Promotional financing can help make a big purchase more manageable with monthly payments. Sales tax is based on your selected store location. get you in and out the door as quickly as possible. The whole process should take about five minutes. No matter the size of your vehicle fleet, Pep Boys will work with you and formulate a customized service plan that best fits your needs. The best part is that the technicians at Pep Boys won’t make honest mistakes or purposeful errors. If it's within 48 hours of your scheduled appointment, it will still be on pepboys.com and you can use the 'Edit/Reschedule' link to reschedule. If you have an account, go to the eserve section, click the 'Cancel' link, make your changes and save. Would you still like to change your location? You will need to provide a valid form of identification to return an item without a receipt. Save job. With over 800 locations Pep Boys is here to serve you. If you paid by check we unfortunately cannot accept your return until the 15th day after the date of purchase. It will not be replaced if lost or stolen. ##Job DescriptionOverviewIcahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service.Our businesses have a singular focus: provide premium automotive parts and services at a great value. 1-800-PEP-BOYS (737-2697), We are here for our customers, Team Members and neighbors. Go to the eserve section on pepboys.com, enter your tracking number and use the 'Cancel' link to change your appointment. For more information on cookies, please click here. Simply go to My Vehicles, find the 'Service History' tab, click on the 'Record Service History' button and enter your service history. See who Pep Boys has hired for this role. Product availability varies by location. My Account is a section of pepboys.com designed to offer drivers a single place to keep track of all things related to their vehicle. 3.4. Pep Boys stock about 25,000 car parts and accessories, including tires, and combined, operate more than 7,200 service bays for vehicle repairs, inspections, and parts installations. Customers supply necessary information, compensate Pep Boys the current retail price of the tool, and are refunded the full amount upon the timely return of the tool and all accessories (in good working condition). Click here to add a purchase. link at the the bottom of the login box. Items shown as 'available today' when added to your online shopping cart are likely regularly stocked items in that Pep Boys location. 68 Pep Boys reviews. The Pep Boys sales associate will give you a tracking number when you call - enter that number in the eserve module on pepboys.com. Yes. No. 1,956 Pep Boys jobs available on Indeed.com. For any inquiries regarding products, please call you local store for information. Pep Boys store locator searches for stores within a 50-mile radius of the zip code that you provide. For information on security and private information, please click here to view our privacy policy. For your protection and security, we run each credit card order through an authorization process before any amount is charged to the card to prevent unauthorized purchases. We will email you instructions to reset it. If the nearest store is farther than 50 miles from the zip code that you entered, there will be no results displayed or stores available for an in store pick up order. Use the unsubscribe link on the bottom of any Pep Boys email, or go to My Profile, look for the 'Email and Contact Preferences' section, click edit, change your preferences and save. Rewards Cards can be redeemed for any purchase of products or services at any participating Pep Boys location. Auto repair service is done right the first time to get you back on the road. Returns of motorized transportation, generators and power equipment products are authorized by the manufacturers of these products. Towing service gets your vehicle to the nearest Pep Boys in West Warwick. Presently, they are not redeemable online at PepBoys.com. Yes. Questions? From delivery services to personal transportation and beyond, nearly every type of business needs fleet vehicles for continued success, and those assets will require upkeep. They are kept in a separate storage area and can only be retrieved by an associate. They will transfer your balance from your lost card to your new card and deactivate your lost card. There are two ways. Pep Boys offers customers the option to borrow tools to complete their DIY automotive projects. This estimate is based upon 89 Pep Boys Customer Service Advisor salary report(s) provided by employees or estimated based upon statistical methods. However, our in-store associates would be glad to discount your in-store order appropriately when you pick up your order with a valid military or associate ID or photo ID. If so, just go to the My Rewards Account page and use the Point Adjustments form on the right to submit all the requested information from your store receipt. If the scope of the repair means your fleet vehicle needs to be taken to the shop, our customers enjoy use of our Tow-to-Pep towing service. Stores are open seven days a week. However, there may be specific promotions or offers that have limit per person requirements. Products that are not normally stocked in your local Pep Boys store, but are available by placing a special order directly with the manufacturer. The Core Charge is applied, similar to a deposit, when the new part is purchased and then refunded back once the used, or malfunctioning, part is brought in for recycling with your receipt. To opt out of all Pep Boys SMS programs at anytime, text STOP to 32075. Moreover, we offer quick service, a national, towing program, fleet management software solutions, access to most leading brands of replacement parts, and the industry’s most dedicated and responsive customer service team – all designed to decrease your downtime. First, make sure that you have entered a valid zip code. Anonymous Dec 17, 2018 #1614295. Call Pep Boys Rewards Customer Service at 1-888-418-2298. Of course not, but becoming a Rewards member will enhance your account experience significantly. The Pep Boys Loan-A-Tool Program is only available at participating Pep Boys locations. Questions? Yes. Philadelphia, PA 19132. Store Support (Corporate) From GST to master technician and every level in between, Pep Boys has the training, people, and plans in place to get your automotive service career on the right path. During holidays and extreme weather conditions, please call your selected store to confirm the store hours. Many of our vehicle specific items ask for vehicle information in order to show you parts meant to fit your vehicle requirements. Specialties: Tires of all sizes to fit your vehicle, installed same day! We are unable to add items to your cart from two different locations. We are unable to add items to your cart from two different locations. © 2021 The Pep Boys – All Rights Reserved. You can also call Pep Boys Rewards Customer Service at 1-888-418-2298. 1-888-418-2298. The sale of certain car parts involves the price of the part itself plus the additional charge. Pep Boys Patchogue - Sunrise Hwy. Please note, message and data rates may apply. We will email you instructions to reset it. You can call Pep Boys at (888) 418-2298 toll free number, write an email, fill out a contact form on their website www.pepboys.com, or write a letter to Pep Boys, 3111 West Allegheny Avenue, Philadelphia, Pennsylvania, 19132, United States. You can add up to 30 units of a particular item to your cart in an order as long as the product availability for the selected Pep Boys location will allow such. A tow is only $59.99 for up to the first 10 miles. Therefore, you only choose to receive, or not receive, them every time you make an appointment. We do not presently accept personal checks, PayPal, Pep Boys Synchrony Car Care Credit Card, Pep Boys Gift Cards or Rewards vouchers as payment for online orders. Towing service gets your vehicle to the nearest Pep Boys in Bridgeport. Read reviews. The maximum card value will be $100 per month. PepBoys.com accepts Visa, MasterCard, Discover and American Express. Pep Boys Does Everything For Less!™ We guarantee our everyday competitive price and promise to beat any competitor's current local advertised price on merchandise, tires, and service. For detailed information about TreadSmart order requirements please click here. Yes. Store hours vary by location and day of the week. It's easy. Items that become out of stock may be removed or the expected pick up in-store date may change. Posting id: 608972014. Presently, online orders can only be placed with a credit card that has an associated US billing address. The businesses of Icahn Automotive today consist of Pep Boys … Customers of Pep Boys may enroll in the Program by completing the application process online, enrolling at a participating Pep Boys locationa, or by calling Customer Service at 1-888-418-2298. If after validating the zip code is correct, you are still receiving the error message, then there is a possibility that our store locator services are temporarily down for maintenance or experiencing a technical issue. Upon earning the first 200 points, you will receive a $10 Rewards Card in the mail or via email, dependent upon your selection that can be managed in My Account. 200 points = a $10 card 300 points = a $15 card 400 points = a $20 card 500 points = a $25 card 600 points = a $30 card 700 points = a $35 card 800 points = a $40 card 900 points = a $45 card 1,000 points = a $50 card 1,100 points = a $55 card 1,200 points = a $60 card 1,300 points = a $65 card 1,400 points = a $70 card 1,500 points = a $75 card 1,600 points = a $80 card 1,700 points = a $85 card 1,800 points = a $90 card 1,900 points = a $95 card 2,000 points = a $100 card. Customer Service Advisor Pep Boys Philadelphia, PA 3 weeks ago Be among the first 25 applicants. Save job. Online Ship to Address orders often are not able to be cancelled after an order is placed. If your purchase was made in one of these states the refund of any sales tax you paid will be in accordance with applicable state law. Presently, Pep Boys Gift Cards are not available to be used towards online order payments.
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