During my time at FCMS I have undertaken a variety of roles. Your feedback is totally confidential and is collected and processed by iWantGreatCare, an independent organisation. Find out where to go or who to call if you require a service as well as the latest national health updates. I have been with the organisation since 1997 and have worked through almost every back of house role going – I have been CEO for about 10 years. Other. Leave feedback How likely are you to recommend this organisation to friends and family if they needed similar care or treatment? My interesting fact: I was selected to represent the Guiding Association at International Camp when I was 18. Along the way I undertook and achieved additional dental nursing qualifications including: Conscious sedation, Impression taking and Radiography (which meant I was also able take on the role of Radiation protection supervisor). FCMS & PDS Medical, Blackpool. Urgent Care Centre Blackpool Blackpool Victoria Hospital, Whinney Heys Road, Blackpool . Information. Click for key . Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR 0300 123 1144 We need to stay people centred with our staff, our patients and callers at the core of everything that we do. Its was pretty bad really. Morecambe Emergency Dental Service . I see my role as ensuring the culture of our organisation stays strong, focused and funky while we grow in size and depth. FCMS provides out of hours primary care services and the urgent care services at Blackpool Victoria Hospital. I absolutely love my job within FCMS and our values! Creating and managing rotas, attending meetings , implementing changes to effectively improve our systems. The Urgent Care Centre Blackpool (Urgent Care Centre Blackpool, Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR) provides an out-of-hours (OOH) GP service to the area of Blackpool. FCMS/PDS provide a wide range of health & well being services on a local, regional & national footprint. I am looking forward to working with all clinical teams across FCMS/PDS at all geographical sites to ensure that as an organisation we continue to grow and develop new and exciting services whilst at the same time continuing to provide exceptional high quality clinical care, always putting patients at the heart of our decisions. My role includes managing the team, creating rota’s, ensuring that we are meeting our monthly  Key Performance Indicators, attending internal and external meetings, attending contract meetings, implementing and reviewing standard operating procedures, taking part in the winter telephone conferences and constantly looking how our service can help and integrate within the bigger health economy. I started working for FCMS as a part time receptionist back in 2001 and I’ve seen lots of changes since then. Blackpool Urgent Care Centre . My drive is to ensure the constant improvement, growth, sustainability and longevity of our organisations, nurturing an environment where staff can develop, innovate, and explore new services and partnerships. I then quickly progressed to Pharmacy Manager to oversee the day to day running and development of the Pharmacy, where I worked closely with the OOH Service and later moved to OOH Service Lead. I have to ensure that everyone in both companies get paid on time and correctly. I started my career with FCMS in November 2017 as Call Handling Service Lead, my previous experience was working as a registered dental nurse for 13 years starting my career in general practice before moving to BFW Hospitals for 6  years and finishing my career as a dental nurse assisting Uclan dental students. Add review. Music. T: 03001231144; Is this your business? As you can see most of my career and development has been with FCMS, they have allowed and supported me to grow and progress a career where I can truly make a difference and lead the services and my team into the next stages of delivering quality health care. Victoria Hospital Whinney Heys Road Blackpool Lancashire FY3 8NR View on map. They were great, and were not taking no for an answer when I said I did not want to go in. Doctors in Blackpool View others nearby. Add your review of Blackpool Victoria Urgent Treatment Centre Share your experience to help others. Dignity/Respect. I started helping complete the wages in 2003 when there was only about 60 staff. 2020-07-08 Person. My role at PDS includes operational management, monitoring patient satisfaction surveys, CQC registered manager, implementing operational and clinical governance,  coordinating an administrative team. FCMS Out of Hours. The Urgent Care Centre (Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR) is a registered location under the provider FCMS (NW) Limited and delivers urgent care services to the Fylde Coast population. Between July 2009 and June 2010 there were 90,809 attendances to Blackpool Victoria Hospital ED. No places to show. I have worked with FCMS since Jan 2009 and started part time as a call taker/receptionist. In the early days of my nursing career, I gained valuable experience working in the local Emergency Department before moving on to open one of the first Nurse Led Walk-in centres in Blackpool. Television . In May 2015 I took on a new role of Head of Planned Care. Blackpool Teaching Hospitals NHS Foundation Trust (23) LNR Future Solutions (20) Your World Healthcare (19) Nurse Plus (16) Medicall Recruitment Ltd (16) Recruit by Nature (15) Lancashire Teaching Hospitals NHS Foundation Trust (12) Tezlom - North West (12) Posted By. People are what make clinical governance something that is more than a tick-box exercise. Having always worked on the Fylde Coast, I have worked alongside FCMS since its inception 25 years ago. I am responsible for the overall delivery of 111, or local unscheduled care telephony services, and the Lancashire Dental Helpline, and act as the principal point of contact with our commissioners and take responsibility for overall service quality. Dealing with the top 1000 patients in Blackpool, the scheme aims to stop reoccurring attendances to Accident and Emergency. I truly feel I have found it here, and my role helps me ensure that we find that for all of our staff. I was a founder member of the team employed as a receptionist. I am currently in training to run my first 10k race in Scotland. Overview; Reports; Services; Registration Info; Contact; Overview. emergency-care. Select; 2. Review . My main responsibility is to ensure that at the centre is safe, efficient and effective service for both patients and staff. I am responsible for ensuring that as a back office function, our finance team provides the best financial support possible to the management and operational teams to enable them to do what they do best. Due to the introduction of the NHS 111 service and The Silver Line, I became Head of Call Centre Services. Submit; 4. Since December 1994, FCMS has grown and developed clinical services with commissioners for residents and visitors to the Fylde Coast, s upporting commissioners to meet the health needs of the health economy. Most ED attendances were self‐referred (56%) or referred by an emergency call/ambulance (32%) (Table 1). FCMS/PDS provide a wide range of health & well being services on a local, regional & national footprint. Ended up on Ward 34, told no urology on call. Over the years I have gained a wealth of knowledge and experience of working in a walk-in centre environment which I am now utilizing at Fleetwood. My main responsibility is to continue to strengthen relationships with current stakeholders and also focus on new potential opportunities outside the organisation. In 2009 I also became a trainer for NHS Pathways which is a Clinical Decision Support System compiled by NHS staff to aid none clinical call handlers to triage a patient’s symptoms. Queen Victoria Centre , Thornton Road, Morecambe, LA4 5NN (01253) 955232. Supporting and managing non-clinical staff in the use if the NHS pathways assessment tool. Your opinion and experience of this service is very important. 5 5 0. Review of Blackpool Victoria Urgent Treatment Centre, written by a patient. LION! 5 5 0. Review of Blackpool Victoria Urgent Treatment Centre, written by a patient. FCMS & PDS Medical, Blackpool. I am the Clinical Governance and Complaints lead providing expert advice and support across the Fylde Coast Integrated Urgent Care Service. I joined FCMS/PDS in October 2018 as the Clinical Manager for FUTC, Extended Access and Wound Care. I joined FCMS/PDS in October 2018 as the Clinical Manager for FUTC, Extended Access and Wound Care. Use for to create your resume on Indeed and apply … I ensure that both the public and staff are in a safe environment ,the unit running as effectively and efficiently as possible, offering patients the best possible care . Helping build relationships, embrace change, support people in their bad times and celebrate in their greatest times. Dealing with the top 1000 patients in Blackpool, the scheme aims to stop reoccurring attendances to Accident and Emergency. Fun, Awesome, Brave, Gogetting, Humble & Oomph Fun, Awesome, Brave, Gogetting, Humble & Oomph Delivering services on behalf of the NHS since 1994, the amazing success and growth that both FCMS and PDS Medical has experienced is due to the hard work, passion and authenticity of our staff. I have progressed within the company  and worked within a number of different roles including. Granada Reports. Other. I have been to lots of beautiful places and when I retire (in many years!) Opening times. Staff. Was admitted with renal colic, through FCMS (Fylde Coast Medical Services) out of hours. attendancesi at Blackpool Victoria Hospital Emergency Department (ED) between July 2009 and June 2010. She passed on her passion and her belief in me meant that I was the first person in my extended family to become a doctor. My biggest mobilisation project was for Doncaster Urgent Care Services where I was instrumental in setting up Doncaster Same Day Health Centre, Urgent Care Centre and ECP visiting Service. My journey with FCMS started in 2010 when I was part of the A&E reception team that TUPE over to FCMS when the Urgent Care Centre at Blackpool Teaching Hospitals was opened. At the end of this time we became stability partners with NWAS to take 111 calls for the North West. In 2014, FCMS, in conjunction with local health commissioners, became the Single point of access for the Care Coordination Scheme. Opening times. 1. Current City and Hometown. I have previous experience working for FCMS, I first joined FCMS in 2009 working for the out of hours dental service as a dental nurse & receptionist, following the launch of the Lancashire Dental Helpline in 2017 I transferred to a dual role working as a dental nurse patient facing and working as a dental nurse for the helpline. Interesting Fact: I used to be a fairly good gymnast, I’m a bit more rotund now, however can still pull off a few moves…. Steve Gornall – Head of Primary Care Development – Blackpool CCG, Bob Williams, Chief Executive Officer, North West Ambulance Service. My previous experience was 16 years with a leading Hotel company in various Finance roles, during which time I qualified as a Chartered Management Accountant. We are devoted to ensuring that all services that we operate are maintained at the highest level of quality and efficiency at all times. I’m the Chief Operating Officer of FCMS and PDS Medical. I’ve been working at PDS Medical as Operational Service Lead since April 2015. Started in July 2009 when we had 75 employees, wow we certainly are growing! More... - Burger King Crew Member new. The service is part of the NHS Blackpool clinical commissioning group (CCG). I commenced my Nurse Training in 1997 in London based at Charing Cross Hospital before coming home in 2000 to start a job in the Blackpool Victoria A and E department. In my current role I ensure the smooth and safe operations of our Out of Hours and Urgent Care Centre and my daily tasks include: Interesting Fact: Princess Diana once stood for me! Have a quick nosy around; if there is anything that we can do for you, a particular service that you would like us to provide or perhaps you fancy working for us, please feel free to contact us and we’ll point you in the right direction! FCMS . Employer (351) Staffing Agency (525) Forgot to save your resume? My journey with FCMS & PDS Medical has been nothing but amazing since my start in 2013. Browse View All. Three parts family man; two parts leader; one part innovator; one part Manchester United fan; one part movie geek. I am blessed to work with three teams who are professional and dedicated to providing outstanding health care for patients across the Fylde Coast. Information. In 2010 FCMS decided to use NHS Pathways to front end the Urgent Care Centre and I trained the existing frontline staff and helped in setting this up and tailoring a face to face version now known as Reception Point. Producing reports on a monthly basis . Please take just one minute to tell us what you thought. 0300 123 1144. Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR 0300 123 1144 Provided by: FCMS (NW) Limited CQC inspection area ratings (Latest report published on 10 July 2019) If you need a doctor for an emergency outside surgery hours, telephone Fylde Coast Medical Services (FCMS) on 111. I started with FCMS in May 2003 when we opened the first out of hours Pharmacy to work alongside the Out of Hours (OOH) Service. During my time at FCMS I have undertaken a variety of roles, I started with FCMS in May 2003 when we opened the first out of hours Pharmacy to work alongside the Out of Hours (OOH) Service. Most ED attendances were self‐referred (56%) or referred by an emergency call/ambulance (32%) (Table 1). Involvement. FCMS has a long and varied history of handling calls for both clinical and non-clinical services. Appear higher in our search results; Get more Clicks & Calls; PLUS expand your reach with our partner Central Index; Claim / Edit. FCMS provides out of hours primary care services and the urgent care services at Blackpool Victoria Hospital. In 2018, my career took the next step when I became Head of Fylde Coast Integrated Urgent Care. Confirm; Thinking about your experience of this service: Overall, how was your experience of our service? The service is provided by FCMS (NW) Limited (Newfield House, Vicarage Lane, Blackpool, FY4 4EW). Since December 1994, FCMS has grown and developed clinical services with commissioners for residents and visitors to the Fylde Coast, supporting commissioners to meet the health needs of the health economy. The Full Fat Boogie Band. I initially started the role in March 2018 on secondment from Bloomfield Medical. Overview; Services; Facilities; Contact details; Reviews and ratings ; Leave review; Overview. I’m Suzy, I’m not into titles in particular, I would be happy with just Suzy, but if you had to define me I’m the CEO. The Urgent Care Centre Blackpool (Urgent Care Centre Blackpool, Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR) provides an out-of-hours (OOH) GP service to the area of Blackpool. Current City and Hometown. Blackpool FY2 0RG. Can’t do enough for you! I am passionate about health care and the NHS, my Mum is a mental health Nurse so it might be in the blood! Clinical Lead 111 Sep 2011 to Apr 2013 FCMS － Blackpool, Lancashire. The month with the highest attendance was July with … I work closely with the rest of the management team with regards to reporting, decision making, budgeting, compliance, analysing the past and planning for the future. Address Find us. Quality & KPI Lead for Fylde Coast Integrated Urgent Care. I am now in charge of the Payroll and Pensions for both FCMS (NW) Ltd & PDS Medical and now the staff total is over 500. Use for to create your resume on Indeed and apply … My role involves the management of three services within the Fylde Coast Integrated Urgent Care Services partnership; Fleetwood Urgent Treatment Centre; Fylde & Wyre Extended Access Service and the Fylde & Wyre Wound Care provision. We have not inspected this service yet. The month with the highest attendance was July with … When I applied for my role as Call Handling Service Lead I took myself out of my comfort zone into a brand new challenge but have certainly made an excellent choice and can continue to develop my growth in my now managerial role but still working within health care and delivering patient focused services. My role includes looking after the needs of my team to ensure a work/life balance and supporting them whenever I can. In 2007 I was appointed Clinical Governance Lead for FCMS and it was the first role of this nature within the company. Head of Fylde Coast Integrated Urgent Care. Services. My aim is to hopefully do a few more 10k’s and then complete a half marathon (that’s if I survive Scotland!). Coastal Health Care (now PDS) took us over in July 2014.. Victoria Hospital, Whinney Heys Road, Blackpool, FY3 8NR Website address not added. 01253 951 345. If you would like to know more about the way we do things, or the services we offer, simply fill out an enquiry form and one of our dedicated team will contact you as soon as possible to answer any queries you may have. I also enjoy golf, I’m no tiger woods by ANY MEANS but do enjoy being out in the fresh air J. Was admitted with renal colic, through FCMS (Fylde Coast Medical Services) out of hours.
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